Trust & Security

Your Data, Safe and Secure in the Cloud

ToolsGroup puts customers first — and that means safeguarding customer data with a comprehensive, multi-layered security program in the ToolsGroup Cloud.

Download the Cloud Security Brochure

In Today’s Data-Driven World, Security Is Paramount.

At ToolsGroup, we understand the critical nature of protecting your information. That’s why we’ve implemented industry-leading security measures that ensure your data remains safe and secure in our cloud systems.

This comprehensive overview outlines our commitment to data privacy and transparency. We detail our regulatory compliance, certifications, and supporting processes — all designed to safeguard your information with the utmost care.

  • 15 days Backup retention (rolling)
  • 180+ Days audit log retention
  • AES-256 Encryption at rest
  • Tier 3+ Data center standard
Software as a Service

Security Built Into Every Layer of Our Architecture

ToolsGroup delivers modern supply chain solutions as SaaS, relying on world-class cloud providers and hyperscalers to ensure high performance, seamless scalability and robust security. Security is built into every layer of our architecture and processes, not added as an afterthought.

Physical Security & Certifications

Hosted on Tier 3+ data centers with multi-layered security perimeters, biometric and card access, 24/7 guarded surveillance and continuous video monitoring. Regular independent audits ensure facilities adhere to stringent security requirements.

Our cloud platform partners are certified against ISO/IEC 27001, SOC 1/2/3, FedRAMP and adhere to GDPR and standard contractual clauses for cross-border data transfer.

Geographic Redundancy & Data Residency

Our providers operate dozens of regions worldwide, each engineered with redundant power, cooling and networking. Your data is stored in secure, highly-available environments designed to withstand failures and natural disasters.

Careful region selection helps us comply with local regulations and keep your data close to home.

Building Trust, Ensuring Security

Your guide to ToolsGroup’s protections — explore our comprehensive approach to safeguarding your data, systems and operations.

Pillar 01 of 7

Service Resilience and Data Redundancy

Our cloud architecture inherently provides high availability for critical components, and we back this with a financially guaranteed Service Level Agreement (SLA). ToolsGroup has a documented disaster recovery plan that is tested regularly.

Geo-redundant data

Data stored in our solution is kept in redundant copies within the primary hosting region and asynchronously replicated to a geographically separate secondary region.

Secondary region failover

If a region faces an outage, an up-to-date copy of your data remains available in the backup region, minimizing risk of data loss.

Financially guaranteed SLA

A documented SLA backed financially, with disaster recovery plans tested regularly to ensure rapid service restoration.

Certifications & Compliance

Independently audited against international standards and regional regulations.

  • ISO/IEC 27001

    Information security management

  • SOC 1/2/3

    Service organization controls

  • FedRAMP

    US federal cloud authorization

  • GDPR

    EU data protection regulation

Your Data, Our Promise

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