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Retail Returns: The Key to Driving Business Growth

1 August 2022

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. Yet, in...

Supply Chain Sustainability: The Business Case for Growth and a Competitive Advantage

Supply Chain Sustainability: The Business Case for Growth and a Competitive Advantage

If the term supply chain sustainability causes you to break out in hives, you’re not alone. With the number of challenges facing the supply chain (shortages, demand volatility, increased transportation costs, inflation), sustainability may not be at the top of...

What is Vertical Integration? And Is It Right for Your Business?

What is Vertical Integration? And Is It Right for Your Business?

Vertical integration is like getting bangs. Some people can really pull them off. Some people can’t. In this article, we’ll break down what vertical integration is, its benefits and disadvantages, its application in supply chain, and the factors to consider...

Gartner Supply Chain Symposium 2022 Highlights

Gartner Supply Chain Symposium 2022 Highlights

The 2022 Gartner Supply Chain Symposium is back to its pre-pandemic glory, if the crowds and session lineup were any indication. Coming out of the breakouts felt a little like exiting a nightclub at closing time, and the healthy keynote...

6 Customer Service Examples To Maximize Customer Loyalty

6 Customer Service Examples To Maximize Customer...

Today, there’s little reason for customers to stick with a company if they are not satisfied. Competition is...

What Caused the Baby Formula Shortage + 7 Ways Consumers and Companies are Coping

What Caused the Baby Formula Shortage +...

When it comes to defining “the essentials,” few products are as vital as baby formula. In the face...

The 2022 Chlorine Shortage: Another Year of Poolmageddon

The 2022 Chlorine Shortage: Another Year of...

Temperatures are rising and people are getting sweaty. We’re inching toward the time of year when sweltering heat...

Strategies for Managing Stress in the Workplace: Advice From 30 Experts Across the Globe

Strategies for Managing Stress in the Workplace:...

Workplace stress is nothing new. Perhaps Tina Fey put it best in her wonderfully witty way, saying “I...

The 2022 Labor Shortage: 4 Concrete Tactics to Combat Employee Turnover and Source Staff

The 2022 Labor Shortage: 4 Concrete Tactics...

The dreaded labor shortage. Whatever industry you’re in, you’re probably facing a swell of attrition, as 41% of...

100+ Supply Chain Crisis Statistics: The Issues and Impact of Supply Chain Shortages in 2022

100+ Supply Chain Crisis Statistics: The Issues...

Will the supply chain ever catch a break? While the industry continues to be rocked by world events,...

Do You Have What It Takes to Be a Supply Chain “Pro to Know”?

Do You Have What It Takes to...

Global organizations are wrestling with big, strategic change initiatives in a volatile macroeconomy blighted by years of pandemic...

Nespresso Optimizes Orders and Inventory with End-to-End Digital Supply Chain Planning

Nespresso Optimizes Orders and Inventory with End-to-End...

The name Nespresso conjures images of rounded coffee capsules and luxury brewing machines for caffeine lovers worldwide. But...

Agile Supply Chain: How to Bend, Not Break, Your Supply Chain Planning Process

Agile Supply Chain: How to Bend, Not...

As businesses continue to seek ways to manage supply chain shortages, a strategic planning process is more important...

Capacity Planning: What it is, The Benefits, and How to Implement Your Strategy

Capacity Planning: What it is, The Benefits,...

In a vacuum, we all know how supply chain planning works. You ensure supply meets demand across a...