mesoestetic® Selects ToolsGroup AI-Powered Planning To Support Burgeoning Business and Maximize Customer Satisfaction
The innovation-focused cosmetics and aesthetic medicine laboratory teams up with ToolsGroup to advance supply chain processes, sustaining growth while maintaining high service standards.
BOSTON – May 11, 2023 – ToolsGroup, a global leader in retail and supply chain planning and optimization software, is proud to announce it has been selected by mesoestetic, a global leader in the medical cosmetics and aesthetic medicine sector, to support the company’s massive business expansion while maintaining a premier customer experience.
Founded in Spain in 1985, mesoestetic has grown from a distinguished pharmacy into a world leader in cosmeceutical and nutraceutical products, medical devices, and aesthetic medicine treatments. Its prolific product line – developed in close collaboration with hospitals, universities, and experience specialists – is available in 105 companies. It has a network of 94 official distributors, and 87% of its sales are international.
“Thanks to the superior quality of our products, we are experiencing increasing customer demand, propelling us into the international market and spurring tremendous growth,” said Daniel Lancho Navarro, Operations Director at mesoestetic. “We needed a supply chain planning solution with unmatched forecasting to lay the foundation for customer-centric inventory and replenishment planning. Moreover, we built our business on collaborating with the leading minds in our sector. We wanted to carry this same spirit of collaboration and focus on continuous improvement into our supply chain revitalization. With its innovative AI and powerful automated solutions, ToolsGroup was the obvious choice for a supply chain collaborator who could refine our internal processes, support our continued business expansion, and maximize consumer satisfaction worldwide.”
Focused on driving business performance and exceeding customer expectations, mesoestetic selected ToolsGroup Service Optimizer 99+ (SO99+), which includes Demand Planning & Forecasting, Inventory Optimization, and Replenishment. Armed with a unique, machine-learning-enhanced forecasting engine, SO99+ predicts and adapts to changes in demand for pinpoint forecast accuracy. It aligns inventory and replenishment plans with operations, improving and accelerating decision making so companies can hit business goals while increasing market share and boosting customer loyalty and satisfaction.
“Amid increasing supply chain complexity, organizations are recognizing the tremendous growth potential inherent in the new economic landscape,” remarked ToolsGroup CEO, Inna Kuznetsova. “As AI and automation transition from novel to necessary, we see growth-oriented companies embracing collaborative processes and the latest technological innovations to drive profitable, customer-centric practices. That’s why we’re delighted to partner with mesoestetic on this supply chain transformation journey towards sustained business growth, higher profitability, and continued customer service excellence.”
How can ToolsGroup enhance your supply chain management processes? Find out straight from our customers here.
At mesoestetic we are committed to bringing confidence, clarity, and scientific rigor to the world of beauty. From our beginning, 35 years ago, we have been committed to creating products of the highest quality and effectiveness backed by the results of numerous studies. We design home, aesthetic cabin and aesthetic medicine treatments to offer anti-aging, anti-acne, body reshaping, sun protection, and depigmenting solutions, where we are world leaders.
We are a pharmaceutical laboratory that we design and produce at our headquarters in Viladecans (Barcelona). This differential factor is essential to guarantee the efficacy, quality and safety of all the treatments we develop, allowing us to control and take care of each step of the value chain.
Thanks to all this, doctors, aesthetic professionals, consumers, and skincare experts trust us in more than 90 countries.
ToolsGroup’s innovative AI-powered solutions enable retailers, distributors, and manufacturers to navigate through supply chain uncertainty. Our retail and supply chain planning suites empower a new level of intelligent decision making and unlock powerful business improvements in forecast accuracy, service levels, and inventory – delighting customers and achieving financial and ESG KPIs. Stay in touch with ToolsGroup on LinkedIn, Twitter, YouTube, or visit www.toolsgroup.com.