Control Aftermarket Complexity with Confidence

Those in the aftermarket industry are under intense pressure to deliver near-perfect availability while still controlling inventory costs, even in the face of a turbulent market. The reality these teams face include:

• Unpredictable demand for long-tail parts catalogues that traditional tools can’t forecast
• Increasing customer expectations for next-day or even same-day service
• Global disruptions, complex product lifecycles, and fragmented supplier networks
• Growing need for reliable spare parts inventory optimization tools and enhanced, real-time visibility

Most aftermarket teams rely on traditional tools like spreadsheets, making it impossible to plan accurately or scale strategically. Without specialized service parts planning software, teams are stuck reacting to fires instead of optimizing. These outdated tactics include:

• Inaccurate forecasts for low-volume, intermittent demand
• Inventory imbalances mean slow movers are overstocked even as high-demand components run out
• Manual, error-prone logistics and chaotic product launches and phaseouts that drive up costs
• Pricing inefficiencies created by the sheer scale of product lists
• Manual, reactive decisions that underdeliver and hurt margin

Most aftermarket businesses still rely on spreadsheets, siloed systems and one-size-fits-all planning tactics. These outdated approaches can’t scale, automate, or respond to the realities of today’s parts and service networks. Without purpose-built aftermarket supply chain software businesses struggle to stay responsive and efficient.

Continuing to rely on outdated tools and processes won’t just slow you down, it can expose your business to financial and reputational risks. The longer you wait to modernize with aftermarket parts planning software and spare parts inventory optimization, the harder it becomes to compete, leading to:

• Lost sales contract penalties, and brand-damaging customer churn due to service failures
• Eroded margins and increased holding costs for aging parts due to static pricing
• High working capital tied up in misplaced inventory and inefficient distribution
• Slow response to disruption, with no ability to dynamically rebalance inventory or adjust forecasts
• Planner overload and strategic paralysis that keeps teams stuck in reactive mode instead of driving transformation