CUSTOMER STORY
Global Energy Company
Significantly improved service while reducing inventory.
Project & Objectives
The company was seeking to achieve customer service excellence (measured in order line fill rate). In addition, they wanted to obtain:
- Inventory reductions
- Efficient replenishment of their secondary warehouses from the central warehouse.
- Precise input for manufacturing planning, MPS and MRP.
The ToolsGroup solution was introduced rapidly, achieving integration and co-functioning of several systems.
The phases were:
- Quantitative analysis of the baseline situation, carrying out empirical tests and quantitatively analyzing the potential for desired improvements and savings.
- Alignment of the solution’s parameters with the other manufacturing and materials management systems and systems interfacing.
- Ongoing operation of the ToolsGroup solution.
Day-to-Day
The planning team is now able to optimize more than 21,000 SKU-Locations in Lubricants and Paraffins divisions. One of the characteristics they most value is the solution’s flexibility, which made integration with SAP and their other systems very straightforward, and also allows them to easily add new lines of business.
Results & Benefits
Having implemented the project with ToolsGroup, the company has achieved the following results:
- Service level improves from 81% up to 97%
- Reduction inventory by 16%
In addition, the ToolsGroup solution enabled them to constantly maintain an optimal service policy, providing them with a reliable estimate of the cost required to fulfill any specified global service objective.
