Global Energy Company
Significantly improved service while reducing inventory.
This global energy company wanted to start a project to improve product service levels and knew it would not be easy because they wanted a flexible solution that did not interfere with the systems the company was already using.
The company was seeking to achieve customer service excellence (measured in order line fill rate). In addition, they wanted to obtain:
SO99+ was introduced rapidly, achieving integration and co-functioning of several systems.
The phases were:
The planning team is now able to optimize more than 21,000 SKU-Locations in Lubricants and Paraffins divisions. One of the characteristics they most value is SO99+’s flexibility, which made integration with SAP and their other systems very straightforward, and also allows them to easily add new lines of business.
Having implemented the project with ToolsGroup, the company has achieved the following results:
In addition, SO99+ enabled them to constantly maintain an optimal service policy, providing them with a reliable estimate of the cost required to fulfill any specified global service objective.
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