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Spare Parts to Profits: Strategic Inventory Mastery

By Angela Iorio & Cristina Autino • 14 Oct 2024

In the competitive industrial landscape, efficient spare parts inventory management is crucial to maintaining seamless operations and driving profitability. Spare parts supply chains, however, come with their own set of complexities, requiring targeted strategies and specialized tools to meet these unique demands effectively.

Service level plays a pivotal role in the aftermarket industry, directly impacting customer satisfaction and loyalty. In this sector, the ability to provide timely and reliable spare parts can make or break a company’s reputation. A high service level ensures that critical components are available when needed, minimizing equipment downtime and production losses for clients. This not only enhances customer trust but also creates a competitive advantage, potentially leading to increased market share and revenue growth. Moreover, maintaining optimal service levels while balancing inventory costs is a delicate act that requires sophisticated forecasting and inventory management techniques, underlining the importance of advanced spare parts management solutions.

With unpredictable demand driven by equipment maintenance and unexpected failures, companies face the challenge of managing a wide range of components while ensuring quick availability to minimize downtime. This blog post examines the key advantages of optimizing spare parts inventory and highlights how industry leaders have revolutionized their operations through innovative management strategies.

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Overcoming Unique Challenges in Spare Parts Supply Chains

Spare parts supply chains present unique challenges that differ significantly from traditional finished goods logistics. The landscape is more complex, as it involves maintaining a wide range of components critical for equipment maintenance and repairs. Moreover, the demand for spare parts is characterized by unpredictability, often correlating with equipment failures or maintenance schedules.

To effectively optimize spare parts supply chains, it is crucial to comprehend the following key challenges:

  • Intricate Inventory Management: The management of spare parts inventory surpasses the complexity of finished goods due to the extensive range of components that must be tracked and stored, often for prolonged periods. Organizations require robust inventory management systems capable of handling diverse parts throughout their lifecycle.
  • Demand Volatility: Unlike finished goods, where demand typically follows more predictable patterns, spare parts demand is frequently triggered by unforeseen events such as equipment breakdowns or maintenance requirements. This volatility necessitates advanced forecasting tools to anticipate and prepare for irregular demand patterns.
  • Imperative for Swift Response: In industrial settings, equipment downtime can result in substantial financial losses. To mitigate disruptions, spare parts must be readily available, demanding a highly responsive supply chain capable of swift and efficient part delivery, especially when operations span diverse geographical locations.

The Strategic Benefits of Optimizing Spare Parts Inventory

Some organizations hold inventories worth millions of dollars in spare parts, with excess stock leading to substantial financial inefficiencies. Optimizing spare parts inventory offers significant advantages for organizations, particularly in the manufacturing, maintenance, and repair sectors. Key benefits include:

  1. Improved Business Performance: Delivering the planned service level by having the right product in the right location at the right time significantly enhances overall business performance. This optimal inventory positioning leads to increased customer satisfaction, reduced downtime for clients, and improved brand reputation. It also results in higher sales, repeat business, and potential market share growth, directly impacting the company’s bottom line.
  2. Cost Efficiency: Reduction in carrying costs through minimization of excess inventory and storage expenses.
  3. Enhanced Financial Liquidity: Liberation of capital previously tied up in inventory, enabling more strategic allocation of financial resources.
  4. Accuracy in Demand Forecasting: Implementation of an optimized inventory management system facilitates more accurate demand forecasting, leading to improved planning and resource allocation.
  5. Streamlined Lead Times: Improved procurement efficiency potentially resulting in cost savings from optimized shipping arrangements and favorable supplier terms.
  6. Balanced Inventory Levels: Mitigation of financial risks associated with lost sales due to stockouts and excessive holding costs from overstocks.
  7. Strengthened Supplier Relationships: Utilization of enhanced demand forecasting to negotiate more advantageous pricing and terms with suppliers.

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Case Studies: Realizing the Benefits of Inventory Optimization

The following examples demonstrate the tangible advantages of reducing obsolete stock while enhancing service levels. By implementing advanced probabilistic forecasting techniques, organizations can better account for demand uncertainty and variability. This approach, combined with optimized inventory management and streamlined procurement strategies, enables companies to make more informed decisions about stock levels and reorder points. Probabilistic forecasting allows for a more nuanced understanding of potential demand scenarios, leading to significant results in terms of cost reductions, enhanced ability to meet customer demands, and substantial improvements in overall business performance. By quantifying the likelihood of various demand outcomes, companies can strike a better balance between minimizing excess inventory and maintaining high service levels.

  • Mitsubishi Electric: By implementing a probabilistic demand forecasting tool, Mitsubishi Electric successfully tackled the complex challenge of simultaneously reducing obsolete inventory and improving service levels. This advanced approach led to impressive results: a 30% decrease in spare parts stock, coupled with a significant boost in service levels from 87% to 97%. Notably, these improvements were maintained even during periods of peak seasonal demand, demonstrating the robustness and effectiveness of the probabilistic forecasting method in handling demand variability.
  • Gaviota: A global leader in solar protection solutions, Gaviota achieved transformative results. The company increased service levels for top items from 70% to 95%, improved forecast reliability, and reduced stock levels by 43%. This digital transformation initiative led to a 37% improvement in production performance and significant working capital liberation.
  • Pilkington Automotive (NSG Group): A leader in automotive glass manufacturing, faced significant challenges in managing unpredictable demand, an expanding number of SKUs, and diverse customer needs. With the new solution, they achieved top-level forecast accuracy exceeding 97%. This project resulted in a 10% improvement in supplier forecasts, and a notable 10% increase in OTIF (on-time, in-full delivery).
  • Allopneus: The prominent French tire retailer successfully optimized its inventory and elevated service quality. The company achieved a 20% reduction in storage space and significantly improved forecast accuracy, resulting in a more responsive and customer-centric service approach.
  • Lubinski: The company, a spare parts supplier for Peugeot and Citroen, faced the daunting challenge of managing over 20,000 slow-moving SKUs. By implementing a solid supply chain planning and optimization solution, they effectively tackled this complexity, resulting in a 25% reduction in excess stock, a stable service level exceeding 95%, and a one-third decrease in costly rush air shipments. The positive impact was evident: planning productivity soared, allowing the team to allocate more time to strategic initiatives that drive long-term success. In conclusion, effective spare parts inventory management is not just a necessity; it is a strategic imperative for organizations striving to enhance their operational efficiency and profitability. By adopting advanced inventory management systems and leveraging innovative forecasting techniques, companies can significantly reduce costs, improve service levels, and increase overall agility in their supply chains.
  • Polaris: A global leader in the powersports industry, transformed its supply chain operations through automated planning. This transformation led to a remarkable 10 percentage point improvement in service levels and a 15-percentage point reduction in inventory. Additionally, the software enhanced planner productivity, enabling teams to focus more on value-added activities that drive growth.

As industries face increasing complexity and demand volatility, investing in efficient spare parts management solutions will be essential for maintaining competitiveness and ensuring customer satisfaction. By prioritizing these initiatives, organizations can unlock new opportunities for growth and long-term profitability, ultimately transforming their inventory challenges into a pathway for success.

ToolsGroup’s SO99+ empowers businesses to achieve these outcomes by mastering intermittent demand and automating planning processes. With its advanced machine-learning capabilities, SO99+ delivers superior service levels and reduces operational costs—helping organizations thrive in today’s unpredictable market landscape.

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