ToolsGroup and illycaffè to Present at Gartner Supply Chain Symposium, June 5-7, in Barcelona

23 May 2023

ToolsGroup customer, illycaffè, will share how probabilistic forecasting supports a customer-centric planning process, helps guarantee product availability, and successfully navigates uncertainty.


MILAN and BOSTON – May 23, 2023ToolsGroup announced today that we are exhibiting at the Gartner Supply Chain Symposium/Xpo 2023 in Barcelona, Spain, June 5-7. The ToolsGroup team gained compelling insights from the Gartner Symposium in Florida earlier this month and is excited to keep this momentum going in Europe. We’re also pleased to announce that one of ToolsGroup’s valued customers, illycaffè, has been selected to present on June 7 (Session SPS34, Room 111 Level P1). The presentation will provide an in-depth view of how the company’s adoption of ToolsGroup Service Optimizer 99+ (SO99+) enables the Italian coffee company to embrace a more holistic planning approach. 

illycaffè was experiencing steady organic growth, serving customers in 140 countries worldwide and managing a broad product portfolio amid significant disruption. Thanks to ToolsGroup’s AI-powered probabilistic forecasting engine, the company improved and accelerated its forecasting and planning processes. With SO99+, illycaffe has the speed, data insights, and maneuverability to plan and manage inventory sustainably while supporting business growth and satisfying customers. The company’s long-time partnership with ToolsGroup helped it deliver a superior consumer experience, even in the midst of the pandemic, and continues to sustain its high standards for customer satisfaction and efficient inventory management across its network.

“illycaffè’s success is a testament to the company’s focus on sustainable practices and to the significant benefits of the probabilistic forecasting method,” said ToolsGroup CMO, Kevin Young. “This AI-driven capability gives companies an in-depth understanding of demand. It allows them to match inventory to customer needs, enhancing the consumer experience while avoiding detrimental excesses. We’re excited to see our partnership with illycaffè continue to flourish and drive profitable, customer-centric business practices.”

Interested in learning more about ToolsGroup’s solutions? Book a meeting here and stop by booth #113.


About Gartner Supply Chain Symposium/Xpo™

Gartner Supply Chain Symposium/Xpo conference delivers must-have insights, strategies and frameworks for chief supply chain officers (CSCOs) and supply chain leaders to think big and drive real impact within their organizations. Join a global community of CSCOs and supply chain executives in 2023.

For more information visit: https://www.gartner.com/en/conferences/na/supply-chain-us


About ToolsGroup

ToolsGroup’s innovative AI-powered solutions enable retailers, distributors, and manufacturers to navigate through supply chain uncertainty. Our retail and supply chain planning suites empower a new level of intelligent decision making and unlock powerful business improvements in forecast accuracy, service levels, and inventory – delighting customers and achieving financial and ESG KPIs. Stay in touch with ToolsGroup on LinkedIn, Twitter, YouTube, or visit www.toolsgroup.com.

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