“Powerfully Simple” for Consumer Goods
Customer service is an ultimate goal of the consumer goods supply chain. Improving service levels creates customer satisfaction and loyalty and yields impressive financial improvements. At a constant cost-to-serve, reducing out-of-stocks increases the top line, dropping most of the additional gross margin to the bottom line.
We help our CPG customers achieve stable, reliable and very high service levels, despite increasing product proliferation pressure and a wide range of fast to slow moving demand behaviors. By offeringpowerfully simple supply chain planning, we help CPG companies achieve sustainable fill rates as high as 99+%, yet typically with 20-25% less global inventory.
Our solutions start with best-of-breed forecasting. They feature powerful planning models that incorporate internal and external elements such as: market trends, seasonal demand profiles, new product forecasting, and promotion forecasting. Demand sensing acquires and fresh daily demand data for sensing short-term changes in the demand signal. Demand collaboration brings together demand and forecast data from multiple sources in a web-based consensus platform. It supports both internal sources (such as category plans or marketing promotions) and external sources (such as from POS data). Inventory optimization and replenishment delivers high customer service levels, even across multi-channel and multi-echelon networks. It also addresses Vendor Managed Inventory (VMI), Continuous Replenishment Planning (CRP), product expiration constraints and SI&OP.
For a complete description of our consumer goods solutions and our customer experience, please contact the ToolsGroup office nearest you.